About Us

Our Team

We’re a tight-knit team that came together with a dream of providing a client-focused, caring real estate experience for our local community. When you work with Heartwood, you work with realtors who are passionate about learning who you are, what you’re looking for, and how we can help. Our greatest achievement is building strong, trusting relationships with each of our clients that lead to successful sales.

Jordan Czeczuga
Broker/Owner
REALTOR, National Association of REALTORS

Jordan@HeartwoodAVL.com
828.678.0088

When Jordan purchased his first home, his realtor noticed he had a natural talent for all things real estate, and a career was born. After 15 years of experience working with families in a therapeutic setting, Jordan now uses his counseling skills and real estate savvy to help people smoothly navigate the ups and downs of property investment. Always looking beyond the sale, Jordan believes the sign of a great transaction is a strong relationship with clients that lasts for years after closing day. When he’s not connecting his clients with their dream homes, Jordan enjoys spending time with his family and dogs.

Testimonials

Jordan was a pleasure to work with in Spring/Summer 2017 when we purchased our home. We told him exactly what we wanted. He did not waste our time with homes that did not fit our needs. Once we found our dream home, he quickly drafted our offer and got it to the seller right away. As many of you know, this is absolutely key in getting the home you want in Asheville’s competitive housing market. I recommend Jordan Czeczuga with the highest regard to anyone who is looking to purchase a home in the Asheville area.

– Kelly P.

 

Jordan is a delight to work with. I was a first-time home buyer, and he patiently guided me through the entire process. Jordan respected the price range I wanted. He answered my many questions. He quickly supplied new lists of properties to look at and always responded to my calls and emails. He was readily available to meet me for viewings on days and times that were convenient for me. I trusted Jordan’s opinion and guidance and knew he was looking out for my best interests. We started the search, and within two months I closed on the perfect home for me.

– Jan F.

 

Jordan was absolutely outstanding, he listened to all of our wishes and understood our budget, he found places for us that fit our needs. He was extremely good at knowing how to work with a VA loan, which can be complicated, yet he made sure we saw properties not only on our budget but worth looking at. I cannot say enough about his work, ethics, available, flexibility, knowledge and how relatable he was. We HIGHLY recommend him.

-Grace S.

 

Jordan helped our first time buying a home pain free and down right amazing! We wouldn’t have been able to do it without his help and patience with this process!

– Lauren C.

 

Jordan is a hardworking, professional, and personable person to work with. He helped me with the sale of my home in Asheville and made sure the process went very smooth. He is a wonderful person to work with in the real estate market.

– Rachel G.

Alan Wray
Broker/Owner
REALTOR, National Association of REALTORS

Alan’s background in both education and construction make him an excellent guide for those new to investing in real estate. He focuses on ensuring his clients are fully informed every step of the way, and his trained eye sees both highlights and issues of properties that others may miss. Alan loves working with and recommending trusted partners in the Asheville community that help buyers not only purchase a home but maintain it. When clients praise his honesty and transparency, he knows he’s done something right. As a partner and father, Alan enjoys traveling and exploring the outdoors with his family.

Testimonials

Alan helped us buy our house in Fairview, NC. In the competitive market that is Asheville, Alan negotiated deftly on the price and other reductions through multiple other offers and closed within 30 days during the pandemic. He helped make the process seamless with his knowledge of the area and details that go into buying a country house. I also have to mention that we are out of town buyers and were able to easily manage the process with Alan on the ground. We are so happy with our house and can’t wait to use Alan again for our next purchase!

 

We listed our home with Alan at the same time we made an offer at the other home. Alan worked extremely hard for us and had our home under contract within a matter of days. He also took the time to get to know our family and suggested a great neighborhood for us. He even made a point to introduce us to the neighbors! We were really satisfied with Alan.

 

We feel like we hit the realtor jackpot with Alan! As first time home buyers, he was so patient with all of our questions and lack of knowledge. He walked us through every step of the process and made sure we knew everything we needed to know to get us in our first home. He was patient, flexible, and very skilled in negotiating. He is also very knowledgeable about the area, which was important to us as we are relatively new to Asheville. Aside from all of that, Alan is just a really cool guy to know, and is really down to earth. We felt like we’d known him for weeks after just our first meeting. If you are looking for a realtor, we highly recommend Alan!

 

Alan was phenomenal to work with. Being a first time home buyer, he took the time to explain each step of the process and offer guidance wherever needed. His responses were always extremely timely and he even worked nights and weekends to help the deal go smoothly. I highly recommend using Alan as your agent! Honestly, professionalism, and helpfulness. I guarantee you will not find better and you will not be disappointed.

Alisha Suer and Jess Peterson
Brokers/Owners
REALTORS, National Association of REALTORS

Alisha and Jess are a Heartwood team working together for their clients. An outgoing former teacher, Alisha loves building relationships and embracing new life chapters with her real estate clients. Her expert organization and communication skills mean that no detail goes overlooked and no question goes unanswered. Investing in real estate can be a learning process, and Alisha’s passion for passing on knowledge with clarity and honesty makes her clients feel comfortable and confident every step of the way. Jess is passionate about helping people navigate life’s toughest transitions and accomplish their goals. With a background in therapy and family mediation, he approaches real estate with the mindset of a counselor and educator. He especially enjoys working with first-time home buyers and prioritizes building strong relationships with candid conversations. His experience in construction and remodeling allows him to easily identify the nuances of every property, and his goal is always to help his clients be prepared to be successful homeowners. When they aren’t guiding others through their real estate journey, you’ll find Alisha and Jess spending time outdoors with their two children, cooking with friends, or cheering on the Saints during football season. They love camping, travelling near and abroad, new experiences and working on projects at home.

Testimonials

Alisha and her partner, Jess, were incredible buyers agents and made the process easy for me. They looked online at spots for me, were able to setup and meet me for tours, and were willing to text me back quickly while offering help whenever I started getting anxiety about all the things that needed to be done. Pretty immediately I could tell that Alisha and Jess were very trustworthy and would not try to scheme me in any way. They talked the price of the house down 20k, knew tricks to help with closing costs, recommended trustworthy mortgage lenders, negotiated with the sellers in other ways (getting the sellers to have some work done), all while being very friendly and professional. They have the vibe of “we will do everything for you and help you figure out what you want.” Seriously they made the process super easy and exceeded my expectations. After closing, Jess came over and he helped me replace all the locks / door handles in the house for free and offered to come back if I had other home improvement questions. I will be recommending them to everyone that I hear is looking to buy a house.

-Marc E.

I began working with Alisha while I was still out-of-state before my home had even sold. I would look at potential homes on the internet and convey my thoughts to her. She was in contact with me on a daily basis. When my place did sell Alisha began to go to homes that I wanted to see and we would look at them together via Zoom. Alisha was great at making calls to answer questions I may have had about the properties of interest. I moved to NC about one month after my place sold and we were still looking. When I found my place Alisha continued to assist me by not only communicating with me, but also with my lender and the attorney’s office. She was extremely helpful in making the sale as smooth as possible. Alisha was so helpful that even my lender complimented her! Alisha is smart, energetic, professional, kind, and sincerely wants her client(s) to find their perfect place. She is just plain terrific!

-Linda M.

Alisha was amazing to work with! She worked tirelessly to get us a house we loved up in NC. We live in Florida, so it could be a little tricky at times, especially in such a competitive market, but she made the whole process so easy for us. She was so knowledgeable about all the areas we were looking in. My husband and I actually work in real estate in FL, so we know true professionalism when we see it. We will use her again if we have business in this area in the future, and we will recommend her to friends and colleagues. Highly recommend!

-Gretchen G.

Greetings, I am writing a review of my experience working with Jesse Peterson in Asheville, NC. I was searching on my own to find a home.  I had spoken to several realtors when inquiring about properties that interested me and most were friendly and quite generic. Quite by accident, or Divine Providence, I spoke to Jess Peterson when I made an inquiry on a house. Right from the get-go, Jess was different from the others. He quickly understood what my needs/desires were relative to the property I wanted. I appreciated his integrity and value system. Being a single woman he made me feel that he was looking out for me and that he wanted me to find the right home more than he wanted to make a sale. We ended up viewing a bunch of homes and I found his personal experience with potential problems with homes and repair knowledge invaluable. When I found the home I wanted he literally dropped everything to schedule my viewing and walk me through the offer phase that day as real estate moves fast in this area. His recommendation for a mortgage agent was excellent. I had worked with that company before and found them to be outstanding. Again, his advice was gold. During the purchase process he would return my calls immediately, no request was unreasonable or inconvenient, and he made me feel that making this sale go smoothly was his most important mission. This was the easiest and most pleasant home buying experience I have ever had. Being formally military, I have moved a lot. Jess Peterson sets the standard of excellence as far as realtors go and I would encourage anyone who is thinking about buying, to call him. Thanks again, Jess.

–  Lynn G.

Alisha and Jess were so kind and knowledgeable in helping me through my first home purchase. With little experience and such a competitive market, I needed a lot of hand-holding and their advice solidified a contract on the first home I bid on. They’re really responsive and have tons of contacts in town, so you know who you are working with (for loan, legal, etc) and why. Can’t recommend them enough!

-Stephanie S.

We just bought a home in Asheville NC. Our realtor was Jesse Peterson. I absolutely have to say Jess went way over and above helping us with the purchase. We are out of town buyers and he not only made the process easy and enjoyable. He met painters, fence contractors, home inspection company, measured rooms at the house since we could not be there over a 30 day period to just name a few. I would highly recommend Jesse if you want to work with someone with a great personality and customer service skills that you know is working in your best interest.

– James R.

 

Nathan Smith
Broker
REALTOR, National Association of REALTORS

Born and raised in Asheville, Nathan has spent over 30 years in the mountains of North Carolina. Years spent living abroad in Mexico, Australia, New Zealand, and Ecuador gave Nathan an international perspective and new insight into his mountain home.  Always motivated to help others, Nathan returned home to teach in public schools in Asheville and Hendersonville before a long career in craft beer. Designing and building a house of his own ignited a new passion for real estate, and a side business operating short and long term rentals. This experience provided hands on experience and motivation to earn a real estate license. Now a full time realtor, Nathan serves clients with a locals understanding of the area along with tremendous enthusiasm, problem solving skills, creativity, and laid back humor. With a wife, two young children, and two giant dogs at home, there is not much down time in Nathan’s schedule. But when there is, he fills it with hiking in the mountains and golf with friends. 

 

Testimonials

As an out of state buyer it was really important that I was able to trust my realtor. Nathan has great local knowledge on many areas in western NC. He really took the time to understand what I was looking for not just in a property but in a neighborhood. I was comfortable enough to buy a home without seeing it myself due to Nathan’s knowledge, responsiveness, and honesty. Nathan was able to find the perfect home in an amazing neighborhood, in a short timeframe and within my budget. He truly cares about his clients and has gone above and beyond in many ways to make sure that we have had a great experience. 10/10 would recommend! Thank you Nathan!